Topic
Innovative practice (*) - peer/youth-led digital service, nationally funded; evaluation limited.
Tools & Frameworks
Innovative practice
Use it to…
Use it to help identify, adapt, and apply effective solutions for peer-led online listening and counselling networks.
Where to look in this resource
The whole document is relevant - it summarises the main characteristics of the practice.
Description
An Italian national network for online listening and counselling, funded by the Ministry of Health, with a peer-based model in which young people act as trained providers supported by psychologists, educators and social workers. It operates across 19 centres, with 110+ trained peers and 20,000+ chats handled.
Brief description
Peer-based online listening and counselling network (Italy).
Keywords
peer/youth-led, digital service
